Business Leaders and Workers at Odds: Insights on AI, Job Satisfaction, and Benefits
75%
As Singapore ramps up its AI adoption, 75% of business leaders plan to hire a "Head of AI" within 12 months, with 97% investing an average of S$32,000 in AI tools; 90% foresee hiring more AI roles, 87% plan workforce restructuring, only 27% have officially implemented AI despite 51% using it personally, and expected benefits include 88% higher productivity, 76% greater efficiency, and 75% increased revenue.
3.67
A "wave of revenge quitting" is expected as 65% of employees feel stuck in their careers, with dissatisfaction highest in tech (73%) and advertising (70%). U.S. quit rates have dropped to 1.9%, the lowest since June 2020, while career satisfaction has fallen to 3.67 in 2024 from 3.79 in 2022. Glassdoor warns that growing frustration, seen in trends like "quiet quitting," may lead to mass resignations once the job market strengthens, as employees seek better opportunities.
$154
Macy's has postponed its third-quarter earnings report after discovering an employee manipulated delivery expense records, hiding between $132 million and $154 million in costs over three years. This accounts for 3% of the company’s total $4.36 billion in delivery expenses. Meanwhile, Macy’s is restructuring its business by closing 150 stores by 2027 and investing in Bloomingdale’s and Bluemercury, which saw sales growth while Macy's brand stores experienced a decline. The retailer's stock is down 19% this year.
60%
A recent Resume Genius report reveals that over 60% of U.S. jobseekers are skeptical about AI's potential benefits in the workplace, with 62% doubting it will reduce their workload and 69% unsure of its ability to boost job performance. Boomers are especially doubtful, with 68% questioning AI's workload-reducing abilities, while Gen Z and Millennials are more optimistic about its future role. Despite these concerns, experts advise jobseekers to familiarize themselves with AI and strengthen soft skills to stay competitive in an evolving job market.
68%
A Prudential study reveals a significant gap in perceptions between U.S. employers and workers regarding benefits communication: 68% of employers believe their benefit communications are effective, but only 38% of workers agree. Additionally, while nearly 70% of workers desire personalized plan selection advice, 75% of employers dismiss the value of tools provided by brokers and insurers. HR experts suggest employers adjust their communication strategies for next year and engage employees year-round to better meet their needs and close the gap.